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Sometimes the hardest part of any task is getting started. We hope that this section will help you be able to better use our online services. Each section below will give more details on a particular service, if the instructions below do not help, please contact us. CU ONLINEWe have offered home banking for over 10 years. The web version is known as CUonline. Our members have given us wonderful feedback on the ease of using this product. To get started, all you need to do is click on the graphic below, you will be connected to the CU Online log-in screen. At the bottom of the screen click on the words "Learn more about CU Online and How to Enroll", click on "Request Enrollment for CU Online" and complete all the fields in the form. Submit the form and we will either email or call and provide you with your temporary password. If you do not get a reply within 48 hours, please contact us by phone: 304 697-2919 or by email. E-STATEMENTSOur newest add-on to CU Online is E-statements. This feature offers members the ability to eliminate paper statements. You can view and store your statements electronically and save yourself the hassle of dealing with paper and save the credit union the costs associated with printing, mailing and handling.Once you have logged into CU Online (if you haven't signed up for CU
Online, follow the easy directions above!) click on the "options"
link found under the Services section on the left side of the page.
Click on "service enrollment" and follow the simple instructions.
Be sure to include an active e-mail address, this is how you are notified
when e-statements are available for viewing. BILL PAY With large late fees, the high cost of stamps, and
just no time to get to the post office, wouldn't it be nice to have
it all done automatically each month.
Bill Pay can be set up to pay all your bills on time, every time! All you have to do is set up the payment once (for reccurring or budgets) and relax. Let Bill Pay take it from there. Of course you may want to intervene occasionally to change a payment amount. All you need to do is have a share draft account with us that is in good standing and complete the form by clicking on the link below. To get started, just print the form on the next page and fill in the "member section". Bring it to the credit union or mail it in. Within about 72 hours, we will contact you with your log in information. *There is no fee for this service if the member utilizes our home banking product (CU Online) and participates in our e-statement program! |